Secure Shopping

Our online ordering service is hosted on a secure-server, so you can be confident that when you send your details they will be held in a safe PCI Compliant environment.

Privacy Policy

We are committed to protecting your privacy. We only use the information we collect about you to process your orders and keep you up to date about new products and special promotions. We do not sell, trade or rent your personal information to others. We follow strict security procedures in the storage and disclosure of information that you have given us. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Secure Certificate

All payment transactions on www.lifechurchhome.com are carried out over an SSL 256-Bit Encrypted secure connection. We do this using industry standard technology.

The padlock symbol, at the bottom of your browser window confirms this level of encryption. If you click on this, You will see our VeriSign secure certificate, meaning that your data is visible only to us.

Delivery Promise

All orders are normally dispatched to the delivery address that you supply within 14 days of placing your order. If an item is temporarily unavailable for any reason or has a longer lead time, then you will be notified of the revised dispatch date and given the opportunity to cancel your order. Your credit card will be debited prior to dispatch of your order.

Delivery costs

All of our products have been weighed and the site then calculates the relevant postage cost from the royal mail tariffs http://www.royalmail.com. We post everything first class within the UK and use regular airmail for all overseas postage.

Supply of Goods

Due to the nature of our product range we are unable to guarantee the availability of products. If an item is no longer available, then you will be notified and given the opportunity to choose an alternative item or cancel your order.

Pricing

The price you pay is the price shown in the checkout section of our website at the time you place your order. If an error in pricing occurs, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If you cancel and you have already paid for the goods, you will receive a full refund.

Returns

We accept the return of all items only if they are returned within 14 days and in their original packaging and condition. Under these circumstances we will issue a full refund for the price you paid for the item (less delivery charge). You will be responsible for the cost of the postage to return the goods. This does not affect your statutory rights.

Refunds will only be given after the returned item has been received and inspected. It is recommended that you use registered post or recorded delivery when returning goods.

Cancellation

All cancellations must be in writing and e-mailed to hello@lifechurchhome.com

Contacting Us

If you need to contact us, please email hello@lifechurchhome.com Alternatively, you can telephone us on +44 (0)1274 307233 or write to LIFE Church, Wapping Road, Bradford, West Yorkshire, BD3 0EQ, United Kingdom.

Errors & Omissions

LIFE Church cannot be held responsible for any errors or omissions contained within the website.

Copyright

This website including all content is copyright protected.  Any infringement of these rights will be vigorously pursued.

Cookies

Certain parts of our website use cookies including the www.lifechurchhome.com online shop.

Privacy Policy   |   +44 (0) 1274 307233   | hello@lifechurchhome.com |   © LIFE Church 2014

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